- Play and Performance in Civic Space
- Reframing Learning and Mobile
- Play and real-world social change
The Tenants in Action (TIA) mobile app is designed to facilitate communication between tenants living in slum housing and regulatory agencies in South Los Angeles. Though not a game, it represents a glimpse into how social justice organizations and developers are increasingly finding creative ways to collaboratively design community-centric mobile experiences and tools.
As described by the design team:
Users can access TIA in English or Spanish through smartphones, enter information about a problem or complaint, and send that information directly to local agencies. In turn, TIA converts that information into the same format presently used by each agencies’ existing web-based complaint forms, requiring neither changes to the agencies’ websites nor access to secure data. The TIA mobile app framework is being developed in collaboration with residents of South Los Angeles, using JQuery Mobile and other open-source technologies.
Residents using TIA are first presented with a checklist of broad, potentially overlapping categories. This allows residents to quickly outline problems without immediately committing to concrete technical descriptions. The app then generates a list of more specific complaints, based on the user’s chosen categories, which are written to reflect options found on the websites of government agencies, such as the Los Angeles Housing Department (LAHD). Here, TIA assists users in narrowing the focus of their complaints into the specific language used by city submission forms. Users can review and supplement this language prior to submission, and agencies like the LAHD can receive app-generated submissions in the same format and language they would from their own websites. In this way, the TIA mobile app can potentially function as a bridge between broad community problems and specific government actions.
Strategic Actions for a Just Economy (SAJE) and USC's Institute for
Multimedia Literacy (IML)
A. J. Patrick Liszkiewicz (USC Provost’s Fellow, TIA Mobile App Coordinator)
Chris Rowe (USC Screenwriting Student, TIA Video Production Coordinator)
Maya Abood (SAJE Grassroots Media Coordinator, TIA Co-director)
Craig Dietrich (IML Research Assistant Professor, TIA Co-director)
Game OverviewA bridge between broad community problems and specific government actions
Game DeveloperStrategic Actions for a Just Economy and USC's Institute for Multimedia Literacy
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