The Tenants in Action (TIA) mobile app is designed to facilitate communication between tenants living in slum housing and regulatory agencies in South Los Angeles. Though not a game, it represents a glimpse into how social justice organizations and developers are increasingly finding creative ways to collaboratively design community-centric mobile experiences and tools.

As described by the design team:

Users can access TIA in English or Spanish through smartphones, enter information about a problem or complaint, and send that information directly to local agencies. In turn, TIA converts that information into the same format presently used by each agencies’ existing web-based complaint forms, requiring neither changes to the agencies’ websites nor access to secure data. The TIA mobile app framework is being developed in collaboration with residents of South Los Angeles, using JQuery Mobile and other open-source technologies.


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